Live4MusiC

Fans of Jay Chou queued for tickets to his upcoming concert, only to be told that they were sold out immediately. 

Upset by SISTIC's handling of the concert, a number of STOMPers wrote in to voice their disappointment.

In an email today (Apr 22), Jeff wrote:

"This is their fourth time as organisers for a Jay Chou concert, so SISTIC should know better what kind of crowd to expect. 

"Initially, when the second concert was announced, it was mentioned that only the hotline, internet and box office at the Indoor Stadium would be opened at 9.00 am for ticket sales. 

"It was later stated on the SISTIC website that selected agents will be doing ticket sales as well. 

"Now at Kallang, there is a very long queue, yet only two counters are open. As at 9.25am, they still have not managed to sell a single ticket!"

STOMPer Jason was likewise upset at SISTIC's services:

"Hi there, note that every time there is a major concert here, the booking system will break down in the first hour or so, whether for Internet bookings or over the phone, and even the system at SISTIC counters!

"Just like today for Jay Chou's concert tickets, the system has been down since about 9:00 am to around 10:00 am, according to Tampines 1 personnel.

"I tried to book online and through the SISTIC hotline, before rushing down to Tampines 1 Sistic counter to queue up.

"When I reached here the queue was long and everyone were frustrated due to the system being down. 

"This is not the first time such things have happened and nothing has been changed or improved.

"Worst of all there is always a $3 administrative charge for each ticket we purchase! What admin charges are we talking about? SISTIC, please do away with the charges until you get your system to work efficiently first. 

"Also, we have to pay extra for mailing or self collection, from $0.20 - $1 respectively. The ticket stub always has the same plain look. No special designs at all. Where is the effort on that too? 

"As a regular customer in various concerts, play and so on, I have no choice as SISTIC is the one and only ticketing company here for major gigs. 

"Sigh."

STOMPer Adrian also noted the frustration of the crowds at the Indoor Stadium.

He writes:

"There is an angry crowd at the Kallang Stadium for the Jay Chou concert.

"The moment the counter opened, their staff told us tickets had been sold out."